Membership FAQs

All the answers to your questions about our membership scheme.

What type of membership should I get?

Brighton Dome & Brighton Festival Membership

Single Membership – best for an individual
Double Membership – best for 2 x adults living at the same address
Family Membership – best for up to 4 x people living at the same address
Student – best for anyone enrolled in a college or university course (including online studies)
Young Person (under 25’s) – for anyone under 25 years of age (you will be asked to provide a valid ID or student card with these memberships)
Gift Membership – a membership for someone else

Brighton Dome & Brighton Festival and Create Music Combined Membership

Best for an individual who wants to support all areas of our work and receive added benefits. Your donation goes even further and makes a significant contribution to the lives of young people who otherwise wouldn’t have access to music services.

See more information here

What is the price of a membership?

Brighton Dome & Brighton Festival Membership

£35 per year – Payment via direct debit
£40 per year – One-off payment

£65 per year – Payment via direct debit
£70 per year – One-off payment

£105 per year – Payment via direct debit
£110 per year – One-off payment

Student/Young persons;
£25 per year – Payment via direct debit
£30 per year – One-off payment

Brighton Dome & Brighton Festival and Create Music Combined Membership
£70 per year – Payment via direct debit
£75 per year – One-off payment

What are the benefits of being a member?

Brighton Dome & Brighton Festival

  • Pre-sale access to selected Brighton Dome events (including all Brighton Festival shows)
  • 20% discount at our bars
  • No booking fees on ticket purchases (usually £3 per order)
  • Regular e-newsletters with updates and special offers
  • Members multi-buy ticket offers (available on selected events)
  • Skip the queue with a dedicated till at our Brighton Dome Foyer bar (card payments only)
  • 20% discount on food at Redroaster Brighton Dome (Mon-Fri)
  • 20% discount on backstage tours
  • Invitations to exclusive events (including the annual Brighton Festival launch)
  • Brighton Festival exclusive ticket offers and discounts

Brighton Dome & Brighton Festival and Create Music Combined

All benefits listed above plus:

  • Loan of a free instrument for adult lessons (subject to availability)
  • Pre-sale access to Encore events
  • Invitation to one dress rehearsal (with a Q&A with the orchestra and conductor) per year
  • Regular Create Music communications to keep you up to date (quarterly)

Can I pay by direct debit?

Yes, your direct debit payment ensures your membership is automatically renewed each year as well as saves you £5 a year on the annual fee. Please sign and return the Direct Debit mandate form and we’ll take care of the rest.

How soon can I use my membership once purchased?

Your membership will be activated online as soon as you purchase it, please create an online account and password to access your member benefits.

How many tickets can I book with a membership?

As a member, you can book as many tickets as you like for yourself and your friends, as well as receive any membership discounts (where applicable) to each ticket in your order.

There is a standard limit of no more than 10 tickets per show when booking online. If you require more tickets, please contact our Ticket Office who can assist you further.

Sometimes shows will have a ‘maximum ticket per customer’ rule applied by the promoter of the show, but this will be clearly advertised on the website and when the on-sale is announced.

The only limit the membership has is with membership cards, invite to the annual Festival launch as well as other members events and rehearsals, where it’s one per member.

Can I gift a membership to someone else?

Purchase a gift membership here and give them a gift that lasts all year round.

I’ve received a gift membership – how can I use it?

To redeem your gift membership voucher, visit and select the membership that matches your voucher total from the options provided. 

Log in to your existing account or create a new one. 

Enter your voucher redemption number in the ‘Pay with a Gift Voucher’ section to confirm your membership.

You’ll receive your membership card within 4 weeks of purchasing your membership.

Contact info for Membership Team?


Phone 01273 260827

What is Members Pre-sale access?

Members receive regular updates with opportunities to purchase tickets before they go on general sale. Beat the crowds and secure tickets to your favourite shows for selected Brighton Dome events and all Brighton Festival events year-round. Look out for new show information in your emails or the ‘new on sale’ section of our website.

How do I get access to pre-sale tickets?

You must log in to your account via our website in order to access members only tickets. Be sure to opt-in to our marketing and check your emails for regular pre-sale dates and offers.

How long is the pre-sale booking period?

Usually between 24-48 hours for members priority booking for shows at Brighton Dome, Corn Exchange and Studio Theatre.

Always one week prior for all Brighton Festival events.

How do I avoid paying the £3 booking fee?

Ensure you are logged in to your online account and select the ‘Members’ ticket type for all tickets in your basket to avoid paying any booking fees on your purchase.

Where can I use my Members discount?

20% discount on drinks: simply show your membership card at our bars. You can also pre-order drinks ready for collection on arrival, using your exclusive member discount code. Find the code in your membership confirmation email or contact one of the team. (Head to and use the ‘create account’ tab to register) 

20% discount on food at Redroaster Brighton Dome (Mon-Fri): simply show your membership card to the team when ordering and the discount will be added to your final bill.

How will I get my tickets?

E-tickets are now in operation for all events - including all rescheduled events.

These will be emailed to you at least 5 days prior to the performance date.

There is no need to print out the PDF file attached to the email, you can bring it with you via smartphone to gain admission to the event.

If you require printed tickets please let us know prior to the event.

I want to cancel my membership, can I get a part-refund?

Memberships are non-changeable and non-refundable. Please contact one of the team if you wish to cancel your membership. If you have a Direct Debit payment set up, we advise cancelling this directly with your bank as well.

I’ve forgotten my password and been logged out of my account, how can I reset my password?

After too many failed log-in attempts the system will log you out. Please use the ‘Forgot your password’ link, email us to reset your password or contact our Ticket office on 01273 709709.