Access

We're committed to making a visit to Brighton Dome easy and enjoyable for as many people as possible. 

Brighton Dome & Brighton Festival Access Scheme

We will be launching our Access Scheme on Mon 2 Dec. Please feel free to fill in your form now so you are ready to start booking when the change over happens. Please note that you will need to be signed up in order to book personal assistant tickets.

Help us provide you with the best possible service so you have an easy and enjoyable visit every time you book a ticket and attend a Brighton Dome & Brighton Festival event.

By letting us know your access requirements we can support your visit from start to finish, allowing us to:

  • book the best seats for you
  • give you information about our upcoming accessible performance
  • ensuring complimentary personal assistant tickets are always available  

How to join:

You can drop off completed forms and supporting evidence at our ticket office on Church Street, email it to access@brightondome.org or post it to - Access Scheme, Brighton Dome & Brighton Festival, 12a Pavilion Buildings, Castle Square, Brighton BN1 1EE 

Please check our FAQ's for many answers to questions about the scheme

For assistance completing the form and for more information please contact 01273 261541 or access@brightondome.org 

Ask us about the sunflower lanyard

Not all disabilities are visible – some are not immediately obvious such as autism, chronic pain, dementia, anxiety, visual or hearing impairment.

Not all people with hidden disabilities require assistance. But if you do, wearing the Hidden Disabilities Sunflower Lanyard discreetly indicates that you need additional support, help or a little more time.

Our staff are trained to recognise the lanyard, to understand that not all disabilities are visible, and to offer additional support where needed. We can provide you with a lanyard.

We can offer:

  • Early entry into the venue or the auditorium, to avoid queuing and/or crowds
  • Use of our lowered counter service point in the foyer bar
  • Access to radar keys to open accessible toilet facilities
  • Additional assistance from staff (e.g. escort to seats)

Assisted Performances and events

We regularly programme music, theatre and dance performances for adults and young people with a range of access needs in mind - including BSL interpretation, relaxed performances, touch tours, productions by disabled artists and a partnership with learning disability arts charity Carousel.

We offer the following types of assisted performances:

  • Audio-described performances and touch tours for blind and visually impaired people
  • Captioned performances, British Sign Language interpreted performances & Highly Visual performances for deaf or partially hearing visitors
  • Relaxed & Multi-sensory performances for people with an autism spectrum condition, sensory and communication disorders or with learning disabilities

In addition to the year-round programme, each May we produce England's leading and most-progressive mixed-arts celebration, the internationally-acclaimed Brighton Festival.

If you have a specific access enquiry about these or any other performances in our programme, contact Visitor Services 01273 261525 / 541 or email access@brightondome.org for a chat.

Detailed information

Concert Hall

Download our Concert Hall Access Statement (PDF)
Download our Concert Hall Access Statement (Word doc)

How to get here & Blue Badge parking

Download our How to get here and parking information (PDF)
Download our How to get here and parking information (Word doc)

We offer:

  • Wheelchair-accessible foyers, ticket offices, bars & auditoria
  • Discounts (subject to availability)
  • Complimentary access assistant tickets
  • Accessible toilets
  • Lifts
  • Assistance dogs welcome
  • Large print brochures on request
  • Induction loops (Corn Exchange & Studio, currently being refurbished)
  • Sennheiser infrared hearing assistance (Corn Exchange & Studio, currently being refurbished)
  • Sennheiser radio frequency hearing assistance (Concert Hall)
  • Wheelchair viewing platforms at standing concerts (Concert Hall)
  • On-street disabled parking spaces nearby
  • Family-friendly with baby-change facilities

Warning: strobe lighting, lighting that produces stroboscopic effects, smoke machines and other theatrical effects may be used during shows in our venues. If you have concerns about any of these elements being in a performance that you are coming to see please contact Visitor Services on 01273 261541/525 (Monday - Saturday 10am - 6pm) who will be able to confirm what effects will be in use. Please note that this may not be instantaneous as we may need to contact the promoter to get more information.

Enquiries

To book tickets (and reserve hearing assistance units) contact 01273 709709

If you have a specific access enquiry, contact Visitor Services 01273 261525 / 541 or email access@brightondome.org



Families

We're proud to be fantastic for families thanks to the Family Arts Standards